What is Asatre's Return Policy?
We gladly accept returns & exchanges of new, unworn, unwashed merchandise with tags attached within 30 days of purchase. Items must be returned in the same condition in which you received them, with original packaging; any signs of wear will not be accepted for return or exchange.
Final sale items cannot be returned or exchanged.
Return Options
- Refund back to your original payment method
- Exchange for another size, color, or style of equal value
- Store Credit - Asatre Gift Card
Large Order Returns
Return orders over $500 USD are subject to a 20% restocking fee. All products within the return must be unworn, and unwashed with tags attached to be eligible for a refund.
Exchanges
Asatre offers exchanges of select items. Buyers are responsible for any shipping costs associated.
Refunds
Once we receive your return (and it has been approved) it usually takes us 5-10 business days to process it and issue a refund. We’ll email you to let you know when we’ve initiated the refund, but it may take additional time for your account to reflect the funds:
- Credit and debit cards, Shopify Pay, and PayPal: Up to 10 additional days
Asatre Gift Cards are non-refundable.
Warehouse Address
Asatre
1370 Jim Edmondson Road
Good Hope, Georgia
30641